Ask us if you qualify for a refinance cash rebate of $1250.
When we refer to personal information, we mean information from which your identity is reasonably apparent. This information may include information or an opinion about you. The personal information we hold about you may also include credit information.
Credit information is information which is used to assess your eligibility to be provided with finance and may include any finance that you have outstanding, your repayment history in respect of those loans, and any defaults. Usually, credit information is exchanged between credit and finance providers and credit reporting bodies.
The kinds of personal information we may collect about you include your name, date of birth, address, account details, occupation, and any other information we made need to identify you.
If you are applying for finance we may also collect the ages and number of your dependants and cohabitants, the length of time at your current address, your employment details and proof of earnings and expenses. If you apply for any insurance product through us we may also collect your health information. We will only collect health information from you with your consent.
Collection and Disclosure of Information
We gather information from clients, customers, contractors and other third parties to carry on our business and provide our services to you. Before collecting your personal information we will take all reasonable steps to ensure you know who we are. We will also ensure that you know what the purpose of the collection is and are aware that your personal information is accessible to you.
We may use or disclose personal information held about an individual for the primary purpose for which it is collected. We may also use such information for a purpose related to the primary purpose of collection.
In addition, we are permitted to use or disclose personal information held about you:
Prior to disclosing any of your personal information to another person or organisation, we will take all reasonable steps to satisfy ourselves that:
(a) the person or organisation has a commitment to protecting your personal information at least equal to our commitment, or
(b) you have consented to us making the disclosure.
We may use cloud storage to store the personal information we hold about you. The cloud storage and the IT servers may be located outside Australia.
We may disclose your personal information to overseas entities that provide support functions to us. You may obtain more information about these entities by contacting us.
Our website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website. Aspire encourages users to be aware when they leave the site and to read the privacy statements of each and every website that collects personally identifiable information.
From time to time we may use your personal information to provide you with current information about finance, offers you may find of interest, changes to our organisation, or new products or services being offered by us or any company with whom we are associated.
If you do not wish to receive marketing information, you may at any time decline to receive such information by telephoning us on (07) 3356 6666, or by writing to us at PO Box 268, Grange Qld 4051, or by emailing us at firstname.lastname@example.org. If the direct marketing is by email you may also use the unsubscribe function. We will not charge you for giving effect to your request and will take all reasonable steps to meet your request at the earliest possible opportunity.
Updating your personal information
It is important to us that the personal information we hold about you is accurate and up to date. During the course of our relationship with you we may ask you to inform us if any of your personal information has changed.
If you wish to make any changes to your personal information, you may contact us. We will generally rely on you to ensure the information we hold about you is accurate or complete.
Access to and correction of personal information
Aspire is committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and website users. So long as your request for your personal information is in accordance with the Australian Privacy Principles, then we will give you access to that information.
We may charge a fee for our costs of retrieving and supplying the information to you.
Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.
Using Government Identifiers
If we collect government identifiers, such as your tax file number, we do not use or disclose this information other than required by law. We will never use a government identifier in order to identify you.
If you are not satisfied with the outcome of this procedure then you may request that an independent person investigate your complaint. This can be done via the Office of the Australian Information Commissioner website (www.oaic.gov.au) or on 1300 363 992.
Aspire collects information from the site using "IP files". When you visit our website to read, browse or download information; our system will record/log your IP address (the address which identifies your computer on the internet and which is automatically recognised by our web server), date and time of your visit to our site, the pages viewed and any information downloaded. This information will only be used for the purpose of site analysis and to help us offer you improved online service. We may automatically collect non-personal information about you such as the type of Internet browsers you use or the site from which you linked to our websites. You cannot be identified from this information and it is only used to assist us in providing an effective service on our websites.